Information collected

The Publisher of this Website receives, collects and stores any information the Visitor enters on the Website for an indefinite period of time. The collected information is subdivided in 3 categories, depending on the Internet user’s Status:

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For any Visitor on the Website

The Publisher collects the Internet protocol (IP) address used to connect the Visitor’s computer to the Internet. The Publisher may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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For any newsletter Subscriber, any Website Member, or any Visitor who contacts the Publisher by any means

• Anything mentioned in the previous paragraph

• Personal identifiable information, including name, email, phone number, content of the communications, comments, feedback, product reviews and recommendations.

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For a Customer

• Anything mentioned in the last 2 paragraphs

• Payment details, including credit card information, billing and delivery address(es).

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Means of information collection

When the Visitor conducts any transaction on the Publisher’s Website, as part of the website visiting process, the Publisher collects non-personal information and personal information the Visitor gives him.

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Reasons of information collection

The Publisher collects non-personal and personal Information for the following purposes:

• To provide and operate his offered services;

• To provide Visitors with ongoing customer assistance and technical support;

• To be able to contact Subscribers with general or personalized service-related notices and promotional messages, as described in B.4 Subscribers: newsletters (see Terms & Conditions);

• To create aggregated statistical data and other aggregated and/or inferred non-personal information, which the Publisher may use to provide and improve respective services;

• To deliver goods to the Customer;

• To comply with any applicable laws and regulations.

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Storage, usage, sharing and disclosing information

The Publisher’s company is hosted on the WIX.com platform. WIX.com provides the Publisher with the online platform that allows the Publisher to sell his products and services to the Customer. The Visitor’s data are stored through WIX.com’s data storage, databases and the general WIX.com applications. They store the Visitor’s data on secure servers behind a firewall.

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The Publisher has the right share information with his business partners if necessary for the implementation of the purposes described above.

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All direct payment gateways offered by WIX.com and used by the Publisher adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by the Publisher’s store and its service providers.

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WIX.com is certified under the EU-US Privacy Shield Framework and the Swiss-US privacy Shield Framework as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, and therefore adheres to the Privacy Shield Principles.

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Copy of stored personal information

Any Subscriber, Member or Customer can ask the Publisher to provide a copy of the personal information that has been stored on them. Inquiries need to be made to contact@allank.be with following details

• Subject email: “Please provide a copy of all my personal information stored on www.AllanK.be”

• Provide the email address to which the personal information is linked

• Provide a copy of the passport/ID for the concerned person (in that way the Publisher can ascertain the requestor is eligible to receive a copy of the stored information)

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Upon receipt of the inquiry, the Publisher will confirm the requestor’s inquiry or ask for missing information to complete the inquiry. The Publisher will make a request to the Website host, WIX.com, to provide the stored personal information. As soon as this copy is received by the Publisher, he will send it to the requestor. The requestor acknowledges there could be a delay of 5 days between their inquiry and the receipt of a copy of their information.

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Deletion of stored personal information

Any Subscriber, Member or Customer can ask the Publisher to delete all of their stored information. Inquiries need to be made to contact@allank.be with following details

• Subject email: “Please delete all my personal information stored on www.AllanK.be”

• Provide the email address to which the personal information is linked

• Provide a copy of the passport/ID for the concerned person (in that way the Publisher can ascertain the requestor is eligible to delete all information)

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Upon receipt of the inquiry, the Publisher will confirm the requestor’s inquiry or ask for missing information to complete the inquiry. The Publisher will make a request to the Website host, WIX.com, to delete the stored personal information. As soon as a confirmation is received by the Publisher, he will send it to the concerned requestor. The requestor acknowledges there could be a delay of 5 days between their inquiry and the receipt of a confirmation of the deletion of their personal data.

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Privacy policy updates

The Publisher reserves the right to modify this privacy policy at any time, hence the Visitor is requested to review it regularly. Changes and clarifications will take effect immediately upon their posting on the Website. If the Publisher makes material changes to this policy, he will notify the Visitor that it has been updated, so that the Visitor is aware of the information he collects, how he uses it, and under what circumstances, if any, he uses and/or discloses it.